Find us in Stevenage
Explore Holiday Inn Stevenage
Business events & conferences
Eating out in Stevenage
Short breaks in Stevenage
Getting married in Stevenage
Christmas parties in Stevenage
Frequently asked questions
Here to help you in planning your stay in Stevenage’s town centre are some answers to the most frequently asked questions. If you do not see what you need here, just contact us.
Car parking
There is limited guest parking available at the hotel. Further parking is available in the multi storey car park directly across the road from the hotel (via lit underpass).
Getting to the hotel
The main road network (A1 & A602) is easily accessible from the hotel, for directions click here.
Stevenage Train Station is within 15 minutes walk.
The train station links Stevenage to London and the North.
London Luton Airport is the closest airport to the hotel (approx 13 miles) which is less than half an hour away by road. There is also a regular bus service between London Luton airport and Stevenage, which takes around 45-50 minutes.
What is and is not included in price
All quoted prices are inclusive of VAT at the ruling rate. There is no service charge. Gratuities are at the customers’ discretion
Check in and out
Earliest check in 15.00
Latest check out 12.00
Car hire
We can advise you on local car hire arrangements.
Laundry
We provide a dry cleaning service –tariffs are displayed in the rooms.
Smoking
To comply with regulations smoking is not permitted. All public areas and guestrooms are non smoking.
Currency and credit cards accepted
We accept payment in Sterling only.
Medical and dental
Chells doctor surgery is a five minute drive from the hotel. Lister Hospital is off junction 8 of the A1, approx 2 miles from the hotel.
Pets
Only assistance dogs are welcome at the hotel.
Disabled
Accessible rooms are available within the hotel with lifts to all floors. The hotel has an accessible front door at the entrance. Lounge bar and all areas of the restaurant are wheelchair accessible. There are limited accessible parking bays on site.
Special diets
We cater for any special diets, but advance notice is preferred. Vegetarian options are available at all times in our lounge and restaurant
Children and families
Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 18 are free when sharing with 2 adults. Meals are charged as follows:-
- Children under 13 eat free
- Cots and high chairs are available. We have baby listening facilities.
- Children over 14 are charged a full adult price for meal and accomodation
Tour desk with ideas for trips and tours
We can help you plan visits to local attractions, nature and heritage trails, fun fairs, guided walks and a host of outdoor activities.
Valuables
Can be stored in our safe at reception or in the rooms (selected room types only)
Fax and photocopying facilities are available from reception. WIFI internet access is available in all bedrooms with broadband available in selected areas.
Special occasions
If you’re celebrating one during your stay....we can make it memorable.... Champagne, chocolate and flowers can all be arranged, advance notice required.









